If you are not able to follow the steps. You can just restart your PC and the re-launch the Origin and the rest will go automatically. If that doesn't help,
You can just uninstall the Origin and download the new Origin file from the website and install it, it should fix the issue.
Before you do the steps make sure that you back up your save games.
You will find the save games file to the default path: C:/document/Electronict Arts/The Sims 4/saves
Download new Origin from this link: https://www.origin.com/ind/en-us/store/download
I don't work or have any association with EA. I information is best of my knowledge and cannot be held responsible for any damage done to your computer/game.
