Forum Discussion

tigerjr38's avatar
tigerjr38
4 years ago
Solved

Sims 4 Unable to start

I need assistance with getting Sims 4 to launch on a brand new PC. "Unable to start: Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try agai...
pc
  • tigerjr38's avatar
    tigerjr38
    4 years ago
    @tigerjr38 I was installing Sims 4 from my wifes Origin account. (She plays on my account that has all the DLC packs). For some reason the fresh install from her origin account was installing Mod packs.
    She deleted the mods and the game launches just fine now.
    Thanks for all that tried helping :D
puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@tigerjr38  Do you use OneDrive, and if so, does it help to disable the service entirely?  If not, what antivirus do you use?

@roberta591  The issue with 12th-gen Intel processors only applies to Sims 3.  These CPUs never had any trouble running Sims 4 even before the problems with other games were resolved.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.53,057 PostsLatest Activity: 20 hours ago