Forum Discussion
That's definitely not looking right. Have you by any chance tried a Sims 4 factory reset?
Here's a how-to:
Sims 4 Factory Reset -
Rename your Sims 4 folder to Sims 4_Backup. The game will create a new folder next time you play. - Renaming it or moving it to the desktop will help you have a backup and keep your Sims 4 files safe.
Repair the Sims 4 game. In Origin > Game Library - right-click on Sims 4 and select Repair. - To make sure the install files and such are in working order.
Try launching the game, play a new save. If it's not working, don't save. However, if everything is playing okay then start putting the files back. (list of files and folders below).
- Options.ini (User game settings)
- Tray Folder (Sims/Houses/Commercial lots and rooms)
- Screenshots/Videos/Custom music
- Rest of the save games, if any.
(leave out slot_00000001.save which is the autosave. It is not used anymore.)
- Custom content like clothing, hair, skins, and makeup
- Mods (Put these back one by one to make sure they all still work)
More information - Resetting the game to factory settings without reinstalling
https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199#Resetting
If you move or rename the Sims 4 folder, the game will no longer be able to find it. When you go to play the game it will create a new folder.
also I have backed up my saves which work in the current form of the sims.
- 7 years ago
What are the error codes you are getting? Knowing this information will help us search on those error codes.
- 7 years agoerror code was 403:8e5010b7:1d172885. but it has now seemed to save for some reason after checking again , now my problem is I did own a business but it says I don't own one now on the owned businesses tab but if you hover over the business it has my house hold name saying I do and I can control the staff and funds also like I own the building. thankyou for the help
- 7 years ago
This error seems to be caused by outdated mods. But you mentioned not having mods.
Try clearing the game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting.
How to Delete Cache Files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 3 minutes ago
- 29 minutes ago
- 34 minutes ago