Forum Discussion

wiggle2219's avatar
11 years ago
Solved

Sims 4 Update Not loading!

Whatever the most recent update was for the sims 4, its not wanting to complete its download. It gets all the way to 100% then goes to finalizing installation then an error message pops up saying it failed to download. Not sure whats going on here. If anyone could be of assistance that would be great!

-Thank you

  • "Me too, but then I tried to uninstall, and it pointed out that TS4.exe was running. So I killed that in the processes tab of task manager, and the update succeeded! To fix this, the updater should check for running processes the same way the uninstaller does." I found this on a blog and now the game works again for me ๐Ÿ™‚

19 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Mine barely dowloads then says I have to sign in but it says its offline and cant get online right now. Theres nothing in my task manager that says that either.

  • I am having the same problem as well! It seems to download it fast saying it's done, but when I go to click on it it says there is still an update and the game cannot be played until its downloaded. How frustrating!

    I also tried killing the .exe file in the task manager but no success! Help!!

  • I tried the alt+ ctrl+ delete > process tab > end ts4 and it worked THANK YOU SO MUCH!!!๐Ÿ˜•mileyvery-happy:

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Mine won't load at all.  Nothing happens when I click from the desktop or the game folder and the Play button is greyed out from my Origin screen.  I can't even get the opening page up to even get the option to download an update!  I've checked my processes and it's not showing that it's running at all.  โ˜น๏ธ

  • Same with mine. I tried to uninstall and reinstall the game twice now, and it always says it's up to date. But then when I try to play the game a little orange box pops up and says something like "the saved game you're trying to open was saved on a newer version than what is installed, please update your game" blah blah blah. So I thought I would just try to play... well my sims work just fine, I just can't build or buy anything!!! I try to build a wall, it shows my money going negative but no wall ever shows up. Same with buying items. I try to rotate them and place in my house but no matter how many times I click the object doesn't stay. and I can't sell or place items in my inventory either. This game SUCKS so far. Really upset I can't return it now.

  • Mi55Em's avatar
    Mi55Em
    11 years ago

    Np glad to help hehe ๐Ÿ™‚ I found it on a blog post hehe :D

  • Mi55Em's avatar
    Mi55Em
    11 years ago

    If u read higer up i wrote how to get it to work ๐Ÿ™‚ Or it seems to work for most of us :D So go ctrl + alt + delete and then go to the process tab and then end the file thats called TS4.ex and it should work. Gl !

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    thank you so much! i stopped the TS4 process and it finally installed the update !