Sims 4 white screen
Hi. A bit of a problem here. After resetting to default setting for Sims 4 the game started to stay on this white screen. You can press buttons but can't really see anything. What do I do?
Forum Discussion
@ninarica05 I've split your post into its own thread in the Sims 4 PC tech section, since your issue is unrelated to the one in the other thread.
Please try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option right at the top.
If this doesn't help, please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can start a new save and play normally for a bit. Let me know either way.
If you still get the white screen, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
