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JoAryn's avatar
JoAryn
Seasoned Newcomer
9 months ago
Solved

Sims 4 White Screen/Not Responding on startup after 22 Oct 2024 patch

I play on PC. I backed up my saves and tray files to my desktop, removed the few mods I had, and updated the game on 22 October 2024. When I tried to boot the game, I got a plain white screen. I let ...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
8 months ago

@malumxr  If the game works fine with none of your old content added, then the problem is some of your old content.  Mods are always the first suspect, and some updated mods can still be broken.  Some that don't have updates may also be broken.  So please test without your Mods folder but with the rest of your old files and let me know what happens.  If the game works, you'll need to sort through your mods and custom content.

If the game still doesn't work with the Mods folder removed, please remove one folder of your old content at a time until you figure out what's causing the issue, and let me know what it is.

Your dxdiag does show a number of Sims 4 crashes, but they're all generic and could easily be the result of outdated mods or cc.  They could also be due to trying to load a corrupt lot, or some other causes.

malumxr's avatar
malumxr
8 months ago

the game did (unfortunately) run for me without my mods folder so i guess i have a new tedious task to get thru (aka sorting through almost 2k worth of cc and mods) if i want to be able to play with my old saves again 😢 ty for the help

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