Oh, also here's a pastebin of my dxdiag if that helps:
Edit: I am now going to post a checklist of every single troubleshooting that has been attempted and failed so far, so if anybody ever looks at this and decides to help, they know where I'm at. Please not, if it is listed, it has also been tested with methods stacked as well. And YES my drivers are all up to date.
1. Load game in windowed mode : Attempted, failed.
2. Repair game and load game: Attempted, failed.
3. Repair game, reboot, and load game: Attempted, failed.
2. Start Origin in offline mode and load game: Attempted, failed.
3. Clear Origin Caches and load game: Attempted, failed.
4. Re-install Origin and load game: Attempted, failed.
5. Re-install Sims 4 and load game: Attempted, failed.
6. Disable DEP and load game: Attempted, failed.
7. Disable and anti-virus program and firewall and load game: Attempted, failed.
8. Perform a clean boot and load game: Attempted, failed.
I am going to say this very strongly, I am not re-installing the operating system to this rig, I have over 200 games on my secondary drive and they all work perfectly fine with my OS as is, add to that, all my other Origin games work perfectly fine the way this OS is configured. An operating system should never have to be re-installed just to try and work for a single game, if that is the point The Sims has reached, and that is literally the only solution left to resolve this issue, I will simply chargeback the purchase and risk my account being closed as a result of it. I have dealt with shoddy service from EA over the past decade and had to launch dozens of support tickets for issues, more than any other developer I have done business with. If this is the pattern that is going to continue, I will happily stop buying your products.
I have the same problem but even took it a step further.
In addition to the things you mentioned (except DEP) I did:
- Try it on a completely fresh Windows-Installation. Nothing installed except Origin. (Eventhough it was Win 10 Tech-Preview it crashed exceclty the same way)
- Try it on a virtual machine on win 10, just to try if it would even work on that system. It worked! But with virtual hardware it is unplayable at ~3 fps.
- Tried installing on a different Harddrive
- Replaced my RAM
- Tried serveral combinations of combatibility options on TS4.exe and ActivationUI.exe
DXDiag: http://pastebin.com/sBNzbg16
The problem is always the same. TS4.exe gets up to ~60MB and then just vanishes.
I can play the game just fine on my PC at work, but it couldn't be an option to stay late there just to get worth out of my money :/
EDIT: The CaS-Demo works fine.
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