Sims 4 Will Not Load to Main Menu
My Sims 4 won't load even to the homescreen or main menu, it freezes at the title page. I recently downloaded a bunch of CC, but I don't know how this could be a problem. Origin seems to be running f...
Forum Discussion
If you downloaded a faulty custom content or a Sims 2 or 3 one, that can prevent the game from loading.
Try removing the cc and see if it then loads.
I don't know how I can tell if it's faulty or not. I deleted a few things randomly and tried again, but the problem still exists.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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- EA_Cade9 months ago
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