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41111037's avatar
41111037
5 years ago
Solved

Sims 4 with my save data won't open

okay, so recently i purchased sims 4. i played for three days, made households and houses, but today when i launched it, it wouldn't open. so i tried a clean boot, didn't work. one forum post i found...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @41111037  Don't move the entire old Sims 4 folder back to its original location, and if you've done so already, please move it back to the desktop.  The point is to move the save files themselves from the old Sims 4 folder to the new one, leaving the rest of the content behind.

    If you move only the saves files, nothing else, and the game won't launch, try removing all but one of the saves.  Be sure to leave a file that ends in .save, not .save.verx: those are the backups and won't be loaded.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@41111037  Your saves are in the Sims 4 folder you moved, inside the saves subfolder.  Moving the Sims 4 folder doesn't damage the saves or any other content it contains; it just moves the data so the game won't read it.  The point is to see whether the game loads with no user data at all, which it does in your case.

You can now move your saves and the contents of Tray to the new Sims 4 folder in Documents\Electronic Arts and see whether the game still works.  Let me know either way.

41111037's avatar
41111037
5 years ago

I have tried moving my folder with the save data back into the Electronic arts folder, it still yielded the same results. the game refuses to start, steam and origin opens, but sims 4 doesn't.

  • TheSuperWolf100's avatar
    TheSuperWolf100
    5 years ago

     @41111037 are your save games corrupted or contain an over save version?

    • 41111037's avatar
      41111037
      5 years ago

      i'm not exactly sure what you mean by "over save version", and they aren't corrupted.

      • TheSuperWolf100's avatar
        TheSuperWolf100
        5 years ago

        @41111037  don't move the entire folder back into documents only move over your save games because outdated mods can cause game issues like example not starting up

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @41111037  Don't move the entire old Sims 4 folder back to its original location, and if you've done so already, please move it back to the desktop.  The point is to move the save files themselves from the old Sims 4 folder to the new one, leaving the rest of the content behind.

    If you move only the saves files, nothing else, and the game won't launch, try removing all but one of the saves.  Be sure to leave a file that ends in .save, not .save.verx: those are the backups and won't be loaded.

    • 41111037's avatar
      41111037
      5 years ago

      moving the single save file to the new folder worked! thank you so much!

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