I can’t get sims 4 houses to load and I created a family. But it won’t load when I get to the house. I tried uninstalling and reinstalling game I can get back to the Home Screen and I go to click on the household to play and will not load to the house and then will crash. Is there anything I can do to fix this??
@alekoff07 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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