Sims 4 won't download on EA app
I can't seem to find anyone else who has experienced this on the different forums etc. I haven't played the sims 4 for a few months and last time i played it was on Origin and it always worked perfe...
Forum Discussion
@formanv Your dxdiag shows that the graphics driver for your iGPU isn't installed properly. While this shouldn't affect the EA App's ability to install games, it's still worth manually installing the appropriate driver to avoid other potential problems. You can find it here:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart your computer after installing and before doing anything else.
If you'd actually like the iGPU disabled entirely, do that through BIOS rather than simply uninstalling the driver.
Your G drive, the 500 GB 860 Evo, is also almost completely full. I don't know whether that's intentional or the result of a failed attempt to install Sims 4, but that should be addressed before you try to run any programs installed on G. It obviously shouldn't directly affect your attempts to install on C unless you have an unusual system configuration, but some leftover Sims 4 files on G might be a problem. Please clear at least 20 GB space, ideally more like 50, and restart your computer.
For the Sims 3 issue, please use this thread:
@andy40953 Your laptop doesn't have enough free space on C to install Sims 4. Even though you're trying to install to a USB, the EA App budgets space in an odd and unnecessarily expansive fashion, so this could be a problem. Please try to clear another 8 GB or so, for a total of 25 free, if at all possible. The Sims 4 base game takes up just over 20 GB, and the EA App generates temp files. Please also try installing only the base game, at least at first.
Additionally, make sure your USB is formatted as NTFS.
it does not seem to be a problem with disk or drivers.
I tested it on fresh installation of W10 and W11 and it did not work either.
There are other games, like Mass Effect 2 that I can download and play on my PC or on the fresh installed W10 and W11.
So the problem seems to be is only with SIMS.
@formanv Thanks for letting me know. It would be interesting to know whether a different connection helped, for example if you could at least start the download while using your phone as a mobile hotspot. (If you're going to test, make sure the phone is using data, not your home wifi.) I'm not suggesting you download the entire game using data, only that you let the download progress far enough to start or error out.
Other than that, I'm not sure what the problem is here, but I've flagged the thread in case there are other potential issues or troubleshooting steps I haven't thought of.
I'll try downloading it on mobile data as soon as I can. Thank you for trying to help me. I really appreciate it.
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