Sims 4 won't download on EA app

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? DC88QDCGMVGPEDSDW4S2
What expansions, game packs, and stuff packs do you have installed? Vintage glamour stuff Vampires Stranger village Parenthood Luxury party stuff Legacy edition Jungle adventure Star Wars journey to batuu game pack Island living Holiday celebrations pack High school years Get to work Get famous Fashion street kit Desert luxe kit Cottage living City living Backyard stuff Horse range expansion pack ( that one that not working for me )
Steps: How can we find the bug ourselves? 1 problem it's about the pack 2 problem it's about the game Infant to Toddler bug
What happens when the bug occurs? so I have two problems / 1, I ordered the Horse Ranch expansion pack, and since the pack went out, I can't download the pack to my game. 2. when I put the infant/toddler to sleep, who puts the character to sleep, the character falling asleep between the other person. At first, it looks funny like the infant Dragging like a rag on the floor but after it gets annoying ...
What do you expect to see? I want the pack will work I really waited for that long time; and the toddler or the infant will sleep on there bed
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

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so I have two problems / 1, I ordered the Horse Ranch expansion pack, and since the pack went out, I can't download the pack to my game. 2. when I put the infant/toddler to sleep, who puts the character to sleep, the character falling asleep between the other person. At first, it looks funny like the infant Dragging like a rag on the floor but after it gets annoying ...