Sims 4 won't download on EA app
I can't seem to find anyone else who has experienced this on the different forums etc. I haven't played the sims 4 for a few months and last time i played it was on Origin and it always worked perfe...
Forum Discussion
I’ve tried creating a new folder for ea, didn’t work, I’ve done what you suggested and that hasn’t worked. It literally won’t download keeps popping up with there’s a problem with your download try again in a few minutes. It has been saying that since I updated the game when growing together came out. When I updated the game when growing together came out it wouldn’t load up sims, it would just crash and shut down completely so I repaired it and it still crashed and shut down completely so I uninstalled it with the intention to reinstall and hope that it would work but it hasn’t, it just pops up with there’s a problem with your download try again in a few minutes and now I’m stuck on what to do next. I’ve cleared the EA app cache hoping that would do something, it didn’t. I’ve done a lot of research online on how to fix my game but nothing has worked. I’ve even tried downloading the game onto an external hard drive that I always have connected to my computer and it still comes up with the same pop up.
@RagingSam95 Have you tried downloading the game to a new folder? Please do so if not. Create a new folder on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games. Clear the EA App's cache and restart your computer again before trying to install to the new folder.
i have done this, i have done everything that it says online to try and get it installed and nothing is working. i have been having this problem with sims since the growing together expansion pack came out, at the time it would crash every time i loaded up the game, i tried repairing and that didnt work so uninstalled it hoping to be able to reinstall it and i havent been able to since that day. i have tried to install the game into a new folder hasnt worked, i have cleared the apps cache and that hasnt worked. nothing is working with the download but i am able to download other games i have in my library just not sims 4. it just gets stuck on preparing and then after 5-10 minutes of that it comes up with there was a problem downloading, try again in a few minutes. its getting frustrating now as i have spent so much money on a game i cant even install, let alone play!
EA_SolaireCommunity Manager
Hi @RagingSam95
Could you check your account again now please and let me know if you can install and access The Sims?
I have checked it and its now installing? What happened? Ive been trying for months to install this game!
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