Forum Discussion

Anonymous

11 years ago

Approved

Sims 4 won't install

I have downloaded the Sims 4 through Origin (after trying to install from disc didn't work) and it won't install. It downloads, finishes, then says it's installing but won't let me play after the ins...

EA_David

Community Admin

11 years ago

You seem to have a similar issue to the one listed in this thread, can you try the other steps listed there?

http://answers.ea.com/t5/The-Sims-4/The-Sims-4-will-not-install/m-p/3473463#M9877

Thanks.

Anonymous

11 years ago

Approved

Tried all of these and none of them have worked... still just comes up with install option and when I hit install, it says that it's installing, then complete, but doesn't give me the option to play... just to install again :-(

BriannaKincaid
11 years ago
have you got this problem resolved? im having same problem😞
- Anonymous
  11 years ago
  Approved
  i think i've got it. i uninstalled everything..origin app, etc. Then i disabled my antivirus and windows firewall. then i opened the install disc and right clicked on the autorun app and selected "run as admin". after that it seems like everything is working. working slowly, but working.