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Stargirl64_Gurch's avatar
Stargirl64_Gurch
Seasoned Newcomer
1 day ago

Game is unplayable

Okay so like idk what the problem is but my game is soooo laggy and glitchy ever since the marketplace update and I've tried literally every solution I could find. I've uninstalled the game, gone through my cc, deleted cc blah blah blah and no matter what I do when I go into live mode to play my game it either is completely black besides the menu tools stuff or whatever or EXTREMLY glitchy and idk what to do anymore.

5 Replies

  • Yeah same issue, game runs fine in menus but in game it run super laggy:

     

  • crinrict's avatar
    crinrict
    Hero+
    11 hours ago

    Hi Stargirl64_Gurch​ 

    I'm moving this to the tech forum for someone else to help you further. Seems your report crashed so could you re-run it ?

    Seems you only have some basic graphics drivers so someone else will assist you further with this.

  • Stargirl64_Gurch​  Please install this driver from AMD, version 26.5.2 from today:

    https://www.amd.com/en/support/downloads/drivers.html/processors/ryzen/ryzen-6000-series/amd-ryzen-5-6600h.html

    Run the installer as an admin: right-click the download and select "Run as administrator."  Restart the laptop afterwards and before trying to play.

    If that doesn't help, I'd like to see a fresh dxdiag.  Additionally, do you have any documentation about this laptop that would tell you whether it has a dedicated graphics card?  I don't see one listed, but the system devices section of your dxdiag is missing (because the dxdiag process crashed), so I can't be sure.  And the online documentation for this model is unclear on the question.