iviaP
1 year agoNot applicable
Sims 4 wont launch and is unplayable
After the latest update on the Sims 4 I haven't been able to launch the game at all. After launchin a pop-up window appears an tells me to re-install my game. I have done it twice now. I have also re...
- 1 year ago
@iviaP Are you getting the "Game data missing or damaged" error, or the "There's a problem with your game's setup" error? For the first, please try the suggestions in the first post of this thread:
For the second, please try switching to DirectX 9 mode. Open your EA App game library, click Sims 4 > Manage > View properties, and add -dx9 as a command line argument.
If this doesn't help, or if it does but you'd like to try to make DirectX 11 mode work, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/