Sims 4 won't launch, tried everything
Hey, I downloaded Sims4 on Monday and everything worked great. Yesterday I updated the game and after that the play button was greyed out. I tried troubleshooting and after reinstalling Origin th...
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hey, i'm having the same error. i'm clicking on 'play' from origin, and nothing happens. the game doesn't even show up in the task manager as running, but when i try to launch the game(or repair it) from origin, it says that it's unplayable because it's still running. i can't understand it and i've tried setting anti-virus security walls down, repairing the game, restarting my computer (like 20 times, lol). could you fix it? because it really bugs me and i cannot play my own game ☹️
@thisistheny Please move the Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can get far enough to load a new save.
If you still can't open the game, what antivirus do you use? Please let me know, and also run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
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