sims 4 won't launch
I've redownloaded the game and removed all CC AND redownloaded origin and it still only reopens origin if i try to launch the game. Before I uninstalled it would only open if there was custom content...
Forum Discussion
@YourMerigold The Public setting in Windows Firewall is actually more restrictive: it means you're setting your system as on a public network, and additional protections come into play. So leave that as it is.
For the issue itself, do you have Controlled Folder Access running? If so, please either disable it or set these exceptions for Sims 4:
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
If you see anything that mentions the EA App, be sure to give it access as well. I know you checked Windows Defender's settings already, but I want to make sure everything gets covered.
If changing the settings doesn't help, try disabling Controlled Folder Access entirely, at least long enough to test.
And please double-check that you do not in fact have an antivirus running in the background. Many computers come with one pre-installed even if the user hasn't paid for any particular service.
Hi @puzzlezaddict, so I disabled the controlled Folder Access (still same error). I noticed that apparently there are now 6 entries for the Sims in Windows Defender. Is that weird?
I did a bit of digging through my event viewer and came across the attached warning. The warning appears to coincide with my attempts to start the Sims. I went through the steps described here to try and fix this. But it didn't seem to take.
@YourMerigold The Event Viewer error is common and might not be relevant at all here. Almost any Windows machine will get some of these just for running at all.
The Sims 4 Legacy Edition entries would be unsurprising if you had tried to launch the LE, or if it had tried on its own.
For the error itself, please try running the takeown command, as described in this post:
I'd like to know whether you can play after using it, even if it's only once. If it doesn't work in the main account, try it in the new user account just to be thorough. I'm curious whether something is messing with the permissions on your system after the fact.
Hi @puzzlezaddict, I tried the takeown command in both accounts, but still got the game already running error.
However, I also manually updated my graphics card driver, and right now the game is working. I was able to launch and exit a couple of times in a row. If it does not work again tomorrow, I will be back.
If it keeps working, I would like to thank you very very much for taking the time to help me with this issue!!! I really appreciate it. Now I can go and build my silly little houses again in my silly little free time. 🙂
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