Sims 4 won't launch

Not sure if this topic has already been brought up. I stopped playing for about 1 month and came back to the new Crystal DLC which I installed. After installing, my game launched but it was all in a ...

EA_Solaire

Community Manager

2 years ago

@Sammoo778

In that case we'll need the live support team to review which language version you have on your account and check that you have the correct version for your location- this isn't something we can look over on AHQ since I'm not able to access your account details.

Please reach out to live support from the site here so they can check your current version: https://help.ea.com/en/help/faq/using-ea-help/