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Anonymous's avatar
Anonymous
11 years ago

Sims 4: Won't load saved game.

This has happened before but only for like two days and it has happened again, but this time it has been happening for a whole week! To give you an outline of the problem what's happening is when I go onto the Sims 4 screen (you know the one with the play button and create a sim) and an orange notification pops up saying that I have a saved game that won't load because it's saved to a newer version of sims. But when I look for an update there isn't a new update available.  

To solve this problem I have tried checking for updates and repairing the game but it still doesn't work. Also I have looked in my saves folder and they are still there.

If any of you have experienced this problem or know/have any ideas I would love to know,

Thank you x:heart:😕mileylol:

3 Replies

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  • Anonymous's avatar
    Anonymous
    11 years ago

    @xlxcyx

    Hey there,

    Check out this great article on that particular error, on crinrict's blog:

    http://sims4.crinrict.com/en/2014/09/save-game-was-saved-with-an-earlier-version/

    If you want to read the article directly in here, take a look at the spoiler below: 🙂

    Spoiler

    Problem

    I get the the following error message when trying to load a save game

    The saved game you are attempting to load was saved with a newer version of The Sims 4 than is currently installed. Please update in order to safely load this saved game.

    BySC0pwIYAARizu

    I get the following error message when I trying to save a game.

    ‘The game failed to save. Error Code: 0.

    In Build mode I can build exactly one thing at the time.

    Cause

    Seems to be a conflict/corruption with the current save games

    Solution

    If you just have save error 0 you can try if you can save by using save as and save to a new name. If you have both issues, follow instructions below:

    1. Close the game
    2. Go to Documents/Electronic Arts/The Sims 4/cache
    3. Delete all the cache files.
    4. Move your saves folder to your desktop
    5. Start the game to create a new saves folder
    6. Your game should now be back in working order but your existing save games are also gone.
    7. Try to put each save game from the folder on your desktop into the new one (one at the time) and see if any of them still work. The one with the name slot001 is the auto save and is most probably the culprit since they tend to corrupt when the game crashes.
    8. The game keeps the last few saves you make. Here’s instructions how to recover them: How do I restore a backup ?
    9. If not, I’m afraid that you will need to start over.
    Credits

    How to prevent

    This issue is most often caused by a corrupt auto-save (slot001). Because of this, I recommend to not rely on it. First thing you do after starting a new game is save it under a new name so it’s saved to another slot. Save on a regular basis. Use save as and not save to have multiple saves you can go back to.

    Also backup your saves folder after every play session to an external drive or just a different space on your hard drive.

  • SarahMaeLives's avatar
    SarahMaeLives
    New Novice
    3 years ago

    I just don’t see my save file on load screen, no error msg. Do, I ned to do something specifically to get that family on load screen?

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @SarahMaeLives  


    This thread is from 2015, so I'm going to lock it to prevent necroposting. If you need any help though, please either find a newer post (<6 months old is ideal), or feel free to make a new one 😉 That way, things stay neat and tidy, and everyone can join in. 

    Thanks.