Sims 4 won't open, but it sure thinks it is
Sims 4 is not opening, but it clearly thinks it is. I haven't played in a long time and went in to Origin to play. When I clicked it to play, it said it needed and update, so I updated it. It said it...
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It sounds like you might have some kind of screen capture software installed. If you do, you may need to uninstall or disable it to see if that helps.
It has been reported that screen capture/recorders, instant messengers/video chat or VOIP programs, like Discord may cause issues with Sims 4 and may need to be turned off or uninstalled if issues are severe. Also turn off any overlay those programs may cause issues as well. This is to be sure the
program and it's overlay isn't interfering with the game.
If that doesn't help, please share your computer's information with us. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post or reply directly. (To attach a file click the browse button just above the Preview button, at the bottom of the
message box.)
With this information we can see if there's any hardware or driver issues.
To my knowledge I don't have anything like that on my computer. If you're taking about the "press o to record" pop-ups, those are part of the Origin Sims 4 start up and have been since the first time I installed.
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- EA_Cade10 months ago
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