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WinterWolf34526's avatar
WinterWolf34526
Rising Novice
3 years ago

Sims 4 won't Start

Yesterday after the update I was able to play the game however this morning after downloading some more cc and mods, I was unable to start the game and started getting an error message. I have already tried taking out all of my mods and that was not the problem. I don't know what is causing this. I have also tried repairing the game and restarting my computer. Nothing is working. Any solution will be appreciated.

 

pc

3 Replies

  • WinterWolf34526's avatar
    WinterWolf34526
    Rising Novice
    3 years ago

     This is what happened when I tried reinstalling the game. Nothing is working and I am starting to lose my patience. 

     

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @WinterWolf34526  Please do a clean uninstall and reinstall of Origin:

    • Quit Origin if it's still open, then right-click on the Task Bar and open the Task Manager.  Scroll through looking for Origin entries.  If you find any, click on them and End Task.
    • Next, clear Origin's cache.
    • Download Revo Uninstaller (the free version is fine) from here.
    • Launch Revo, select Origin from the list, and click Uninstall.
    • Once it's uninstalled, select "Moderate" under "scanning modes," and click Scan.
    • If Revo finds any remaining registry entries, select all, delete, and click Next.
    • Revo will display "Remaining Data and Folders.  Select all of them except for the "Origin Games" folder, if it appears.  (This is where other Origin games are installed by default.)  Delete the rest.
    • Close Revo, and restart your computer.

    Next, download the full Origin installer and run it.  Here's the direct download link:

    http://download.dm.origin.com/origin/live/OriginSetup.exe

    Be sure to run both the installer and Origin itself as an admin: right-click on each and select "Run as Administrator."  Then try to install Sims 4.

    If you get the same error, please let me know what antivirus you use.

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