SIMS ARE INVISIBLE IN CREATE A SIM PAGE
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.56.52.1020
What expansions, game packs, and stuff packs do you have installed? City Living, Cats and Dogs, Seasons, Get Famous, Strangerville, Parenthood
Steps: How can we find the bug ourselves? I'm not sure. In my game, the sims are invisible every time I go into the game.
What happens when the bug occurs? Any time I go into the create a sim page or in the game itself, my sims are invisible. In the game I can see only the plumb bob of the character.
What do you expect to see? I should be able to see the characters.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I disabled the custom content / mods and tried restarting the game. The issue is still persisting. Please see screenshot of the Create a Sim screen with invisible sim.
One additional issue I noticed is that Newcrest, Windenberg and Oasis Springs don't show up.
What kind of Mods are you using? You say "disabled", are they still in your Mods folder?
Try temporarily moving them to another place on your computer, delete "localthumbcache.package" from your Sims 4 folder in Documents, and repairing the game in Origin.
