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ElyElysium's avatar
ElyElysium
New Novice
13 days ago

Sims Continues to crash with no warning.

So I just recently started playing The Sims 4 again. I have no Mods or CC and I have all of my drivers updated. Every time I try to play the game ends up closing on its own after about 15 minutes, th...
crashing
puzzlezaddict's avatar
puzzlezaddict
Hero+
12 days ago

ElyElysium​  This is from the DirectX 9 version of the game.  Is there a reason you're now using DX9?  The crashes in your dxdiag were all from the DX11 version, which is what you should be running absent any reason to use DX9.  So please revert to DX11 and see what error you get.

  • ElyElysium's avatar
    ElyElysium
    New Novice
    12 days ago

    I had tried to run DirectX9 as a recommendation for the crashes but switched back to DX11 here is the error I got with it 

    Source
    The Sims™ 4

    Summary
    Stopped working

    Date
    ‎7/‎7/‎2025 3:04 PM

    Status
    Report sent

    Description
    Faulting Application Path:    C:\Program Files\EA Games\New folder\The Sims 4\Game\Bin\TS4_x64.exe

    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    TS4_x64.exe
    Application Version:    1.116.202.1030
    Application Timestamp:    68520117
    Fault Module Name:    TS4_x64.exe
    Fault Module Version:    1.116.202.1030
    Fault Module Timestamp:    68520117
    Exception Code:    c0000005
    Exception Offset:    00000000011610a7
    OS Version:    10.0.26100.2.0.0.768.101
    Locale ID:    1033
    Additional Information 1:    1461
    Additional Information 2:    146119b401efe2fa4f2e2ce95dc18a63
    Additional Information 3:    dd37
    Additional Information 4:    dd374e637fabaa1334377f3cbd988d57

    Extra information about the problem
    Bucket ID:    018fc97125bb58b4ef677526e22031fb (2262906147639931387)

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