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MiyaEevee's avatar
MiyaEevee
2 years ago
Solved

Sims Delivery Download Error 00000008:0000000000000000

Hello, I recently start to play Sims 4 again, but when I open up the game, the Sims Delivery Express always said "An unknown error has occurred Code:00000008:0000000000000000". But other than this e...
pc
  • MiyaEevee's avatar
    MiyaEevee
    2 years ago

    I manage to get it working, apparently it's a software called steamcommunity 302 that cause the problem, If I quit that the game is working fine now

crinrict's avatar
crinrict
Hero+
2 years ago
@MiyaEevee Where did you set the exceptions ?

Could you try deleting the content of this folder: Documents\Electronic Arts\The Sims 4\content and then start the game to see if that gets rid of the error ?
  • MiyaEevee's avatar
    MiyaEevee
    2 years ago

    Hello, I set the exceptions on Windows Firewall, and before I reinstall I do deleted all the content from documents, but it still didn't help.

    The weird things is I check the Videos about SDE, even though I can't make it connect, I still have all the SDE content in my game, after fresh install.

  • MiyaEevee's avatar
    MiyaEevee
    2 years ago

    Also the content folder is empty with nothing hmm

    • crinrict's avatar
      crinrict
      Hero+
      2 years ago
      @MiyaEevee Guess nothing was able to download then.

      Try adding it as exception in your antivirus program. What are you using ? It's usually ransomware protection.
      • MiyaEevee's avatar
        MiyaEevee
        2 years ago

        @crinrict The only antivirus I'm using is Windows Firewall, which is already set for exception for both program. the ransomware protection is off.

        I'll try turn the firewall complete off then.

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