sims frozen
Help!! My sims were frozen on the loading screen, I tried EVERYTHING I saw online to help. I uninstalled the game hoping the window would close and I could reinstall it but the application for my sim...
Forum Discussion
Well, I already uninstalled it because I thought it would help. I couldn't restart my computer because my sims application was still open and I couldn't close it. so now I have sims uninstalled but an application open on the loading screen because it's still frozen. whenever I try and go back to download the game it says I don't have enough storage and I bet it's because I have a sims application running, and it won't close.
@Jasmineer23 Please uninstall the EA App with Revo Uninstaller (the free version is fine), then restart your computer. If anything is still running and blocking either of these actions, open the Task Manager, find the program, and kill it. You may need to check the background processes tab too, for example that's where the EABackgroundService hides.
If you still can't reinstall Sims 4, please post a dxdiag.
