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bobashay97's avatar
bobashay97
Rising Novice
2 days ago

Sims keeps crashing after troubleshooting

the game randomly cuts out when im playing. i cleared cache, repaired the game, and restarted my laptop, but the same issues are still occuring and its getting very frustrating and makes me not want to play this game. I dont have cc's or mods, so thats not the issue. please fix this bug because i literally can't play otherwise.

1 Reply

  • bobashay97​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.