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gbricke1's avatar
4 years ago
Solved

Sims not updated, is PC too old?

I just got a used PC. It was completely cleaned out and restarted and the previous owner installed windows 10 for me. I downloaded origin and the sims 4, and the entire game is outdated. The screen s...
  • puzzlezaddict's avatar
    4 years ago

    @gbricke1  It sounds like you're running the Legacy Edition of Sims 4.  You can tell by the last four digits of the game version: .1030 and .1230 are for the standard versions, Windows and Mac, respectively; .1530 and .1630 are for the LE.

    It's possible your computer can't run the standard version of Sims 4 at all and is therefore stuck with the LE.  But it's worth checking, so please run a dxdiag and attach it to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

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