SIMS PACKS NOT BEING RECOGNISED
So I tried to load my game to play and it is saying I dont own any of the packs?? Then when I tried to play anyways to see what would happen its saying to preorder??? Pls just le me play
Forum Discussion
I accidentally quit the Sims 4 instead of just exiting to the main menu, and when I opened the game again suddenly it said that I didn’t have all my packs. I quit the game and double checked in the ea app, and it said they were downloaded. I opened the game again and tried seeing what would happen if I tried buying the packs again, but it says “this pack is unavailable for purchase” on all the pack, both those I had I those I didn’t. When I took at my existing workds it says that a restart is required, and I’ve tried quitting and reopening the game and also restarting my computer multiple times, but it’s still the same. I don’t know what else to do, please help me!
@crochetpianist Currently there is an ongoing issue with the ea app. A lot of us players are having issues even getting the game to launch. But instead of it launching it only opens the ea app. Others have issues like you where there are ep, gp,kits etc.. missing. So I think the ea app is broken right now. Some are even having issues logging in.
I owned all packs but the fits kits I’m having problems logging in and when I launch the game it showed all of the packs I owned are missing and I’m upset right now
Community Highlights
- EA_Cade12 months ago
Community Manager
