sims running slow

@Kaitlen18  Thanks for the dxdiag, which shows a number of generic Windows update errors in addition to a couple of Sims 4 errors.  For the former, please run a couple of basic checks of your Windows system files:

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes, and enter
• Post the message you receive here

Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

For Sims 4 itself, restart your computer, wait five minutes, open the Task Manager, and let me know how much memory is in use overall.  Then click the Startup tab and take a screenshot of what you see and post it here.  I'm wondering whether some other apps are running at startup, even if you're not aware, and using RAM that Sims 4 needs.

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@Kaitlen18  The Error 740 happened because you opened the regular version of PowerShell, not the one with (Admin) in its name.

@Kaitlen18  Make sure to restart your computer before trying again.  If it still doesn't work, please post a screenshot of what you see when you try to run DISM in "PowerShell (Administrator)," just like the screenshot from earlier.