Sims turning black/dark when entering a building

Do you have laptop mode on or off ?

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Hi,

I played with laptopmodus on and off, but nothing changes.

Here's my DxDiag (I hope I did it right):

http://pastebin.com/m7teCTWq

I really hope you can help me, it bothers me.

Try checking of your graphics drivers are up-to-date.

You might wanna reinstall them. Your dxdiag shows a bit weird for your drives (no date, version shown)

I just set my laptopmodus off, restarted the Sims 4. Now my Sim was a normal colour, but everything was blurry.

So I set my laptopmodus on again and suddenly everything looks great (I didn't restart my Sim after I set laptopmodus on again).

But I'm afraid, if I restart it again, my Sim will become black/dark again. That's what happened last time. So I have no idea what is going on.

And what do you mean with 'your dxdiag shows a bit weird for your drivers'? 

(I'm sorry if my English is not that great, I'm Dutch ;-))

Normally the DxDiag gives you your graphics drivers date and version. For you all I see is n/a and a weird character instead of a date.

Don't think it's a lanuage issue.

Just play around with the settings if it happens again.

i have the same glitch, and i took this test and i found out my drivers are from 2012 unfortunately i cant update them , when i turn off my laptop mode   sims are lit,  but when lit, very dark, and i cant play without laptop mode because it's too laggy, how can i fix this