Forum Discussion

grumpu55's avatar
grumpu55
New Novice
7 months ago
Solved

Sims won’t launch properly

When I try to launch the sims to play, it puts the loading screen up for 1 second then it disappears (back to desktop) though the sims is still on the bar at the bottom as of it is minimised. I click on it and it either flashes up for a second again or does nothing.

I’ve tried:

•repairing through the app

•uninstalling and reinstalling

•moving the sims folder out of documents

pc

3 Replies

  • grumpu55's avatar
    grumpu55
    New Novice
    6 months ago

    How can I disable Steam? Especially since that's how I own/play the game?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 months ago

    grumpu55  Since you need to use Steam, you can simply disable its in-game overlay.  I'd try disabling the global setting and the one for Sims 4, separately and together, to see what happens.

    https://help.steampowered.com/en/faqs/view/3978-072C-18DF-FBF9

    If you need further help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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