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KarenLouise88's avatar
KarenLouise88
2 years ago
Solved

Sims wont launch from EA app (game on Steam)

Hi,  My game wont launch. It launched for the first time when I downloaded it onto my new laptop, I then added all my mods to the folder and it wouldn't work. I restarted my laptop and then it launc...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @KarenLouise88  Your dxdiag is full of errors from the EA App and a component of Steam.  Usually Steam itself works okay and doesn't need reinstalling, so please instead remove the EA App with Revo Uninstaller (the free version is fine).  Restart your computer before reinstalling the App, and be sure to download a fresh copy of the App's installer.

    If that doesn't help, please open Steam and the EA App as an admin: right-click each desktop shortcut and select "Run as administrator."

    If that doesn't help either, please let me know what antivirus you use.  Please also confirm that you're currently trying to launch the game through Steam, since that's the app you used to install Sims 4.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@KarenLouise88  Your dxdiag is full of errors from the EA App and a component of Steam.  Usually Steam itself works okay and doesn't need reinstalling, so please instead remove the EA App with Revo Uninstaller (the free version is fine).  Restart your computer before reinstalling the App, and be sure to download a fresh copy of the App's installer.

If that doesn't help, please open Steam and the EA App as an admin: right-click each desktop shortcut and select "Run as administrator."

If that doesn't help either, please let me know what antivirus you use.  Please also confirm that you're currently trying to launch the game through Steam, since that's the app you used to install Sims 4.

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