6 years ago
Sims won't open after I got the Realm of Magic Pack
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? I don't know
What expansions, game packs, and stuff packs do you have installed? I have quite a lot
Steps: How can we find the bug ourselves? I'm not sure
What happens when the bug occurs? After I bought and downloaded the Realm of Magic pack
What do you expect to see? The actual game
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
I bought the Realm of Magic pack through the Origins platform for my PC and now neither the Sims or Origins opens.