Forum Discussion
6 years ago
hello im not sure if this is done
puzzlezaddict
6 years agoHero+
@shakeela17 Yes, you ran the dxdiag correctly. There may be a problem with your hard drive, although the first thing to do is check. Here's how:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste "chkdsk /f /r c:" without quotes, and enter
- You'll be asked to allow a restart; say yes
- When the scan is done, hit Windows key-X again, and choose Command prompt (admin) or Powershell (admin) again
- Copy and paste this command without the outside quotes: "get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt"
- A .txt file with the chkdsk results will appear on your desktop. Please attach it to a post.
- 6 years agochkdsk /f /r c:" Doesn’t work
- 6 years ago@puzzlezaddict I need help it’s not working
- puzzlezaddict6 years agoHero+
@shakeela17 Are you pasting this exact command?
chkdsk /f /r c:
If that doesn't work, please post a screenshot of what you see when you try to run it. Hit Windows key-shift-S and drag your cursor over the part of the screen you want to capture. Then open Paint (you can search for it in the box in the lower left corner of your screen), crtl-V to paste, save the image to your desktop, and attach it to a post.
- 6 years ago
See what im talking
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