Sims4 City Living Free Trial Install Error
Hey! My problem is that, the trial version is downloaded, but I couldn't install it.It says it's have to be in My Game Library, but I can't find it.I can't click on it nowhere.So annoying!Please help...
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Apologies. I'm trying to help but I already have the pack and won't be able to see what's happening with this trial. There are several reports of issues with it so just know that you're not alone. Many others are having similar issues. I was just reading a bit more about the trial. Per Origin, "You can try the trial content with an existing game saved and it will make a copy of it (so it won’t overwrite your original game save)."
Can you all double check your saves list at the load menu to see if there is a second version of your current game? I wonder if the CL trial is only available in the copy?
Edit: Or see if you can access the trial in a New save?
Second Edit: Also, if anyone does find a copy in their load menu, please post a screenshot of your load menu so we may see what that looks like. Thanks!
Even selecting "New Game with Trial" forces a restart, ad nauseum. Broken promo.
@heavenlyrenegade Thanks for that update. Please see this post by @DeanXeL who was able to play the trial after reinstalling the game. This seems a bit drastic just for a trial, in my opinion, and something certainly seems broken. So I hope EA is working on a fix. However, if you decide to try reinstalling the game and it works for you, please give them some XP on their post.
Re: city living trial - Page 2 - Answer HQ (ea.com)
By the way, they said their saves were not affected by the reinstall but it may be wise to make a backup of your saves, just in case.
Edit: Please also see this thread for more tips from SimQARobo.
Solved: Free City Living trial error - Answer HQ (ea.com)Second edit: Here's something else to try as a possible alternative to reinstalling. Thanks @amoeller87 ! Give them some XP if it works for you.
Solved: Free City Living trial error - Answer HQ (ea.com)This may be an issue with your antivirus blocking your user folder.
Please see this thread: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695
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