Sims4 Legacy still not working
switched to legacy until i upgrade, problem is still have no option to play the sims4 at all. everything is in my library but the play option is still greyed out? Ive updated repaired everything. it...
Forum Discussion
Hi @RedSirenSong - I moved your message to the TS4 forums.
Would you double-check to be sure you're trying to open the Legacy Edition? In Origin, right-click the game's icon, choose "Game Properties", click on the "Advanced Game Options" tab and make sure the part that says "When launching this game" says "The Sims 4 32 bit Legacy Edition".
Let us know if this is already set to 32 bit and still is not opening.
If you still have the problem, please reply back with a copy of your dxdiag.
To post your DxDiag:
1. Select the 'Choose file' button below the post box
2. Find the DxDiag file and select it - hit Open
3. Add text to your post and hit Submit
Hello!
I have downloaded Sims 4 Legacy Edition, and I quickly found that it was not working. I found this, but the problem is I don’t have the option bar. The only one I have is the language bar. So I was wondering what I’m doing wrong and how to fix it, that way I can go back to playing The Sims 4.
Thank you
Fayth
@Faythie02 Need more information. Is your computer a pc or mac? If pc what operating system are you using? If pc is your operating system 32 bit or 64 bit? Did the game ever work correctly? If pc please attach dxdiag.
hello, i had just installed the SIMS4 legacy on origin and when it was done I saw the same SIMS4 but not SIMS4 legacy and when I click the game to open it Origin opens instead and it keeps telling me "The Sims 4 Legacy Edition is now required for players on older Operating Systems and Hardware." can someone help me please? and I tried your first step and it didn't work.
- @nacolee13 Are you on PC or Mac ?
- @BlackjackWidow I did all of the above and it is still not working
I've been having the same problem but when I was able to get the tab, the option for game properties is greyed out
- @Potatosack0516 Did you close the game ?
- @BlackjackWidow I went to advanced launch options and i dont have the choice to choose what I would like to launch
Hey I purchased the university game. I have a Mac book but with the launching options, I only have English. Is there a way to get rid a legacy?
I don’t see that option on my sims 4. Is it because I run a Mac?
- @Shahari01 Yes
Please see info for mac here: https://answers.ea.com/t5/Technical-Issues-PC/Sims4-Legacy-still-not-working/m-p/8864492#M169071Hello, sorry to bug but I have a window 10 64bit, it installed sims legacy on its own. I tried to do the games properties thing but its not popping up for me. The only thing I can see is the language tab. What else can I do? I've uninstalled it and installed it back and now its saying it won't play without legacy but again I have a widows 10 64 bit so what do I do? The properties thing is not working for me and I'm on PC
- @BlackjackWidow Hi, I went to do this and thought it might fix my problem but unfortunately I do not have the option to select "when launching this game" as it only has Language and Command line arguments in this window. What do I do here? I am trying to run Sims 4 on a mac
Please read the posting just about yours to get info on Mac.
hi i have the same problem and its been bothering me lately ive tried reinstalling the game and the origin app. i just dont get how
- @alvinmikko Are you talking about the Sims ? Your picture seems unrelated.
Could you also post your specs ?
I do not have an option for "when launching this game." Any other suggestions? The game was just working 3 days ago.
- @Mollyylaw12 Are you on Pc or Mac ?
For PC:
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
For Mac
Could you please provide your specs as described here: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M162
I am not @RedSirenSong, but I am going through the same issue. I wanted to know if since I am having the same issue you could help me as well? If you can't then it's okay, but I would really appreciate if you did. I included my dxdiag files. Thank you!
Hi @Renewable18 - According to your dxdiag you have a 64-bit operating system, so you shouldn't need to run the Legacy Edition. What happens if you run the 64-bit edition? See this post for details: https://answers.ea.com/t5/Technical-Issues-PC/Sims4-Legacy-still-not-working/m-p/8447621#M156981
If you experience problems with it, let us know what packs you're trying to run and exactly what happens when you try to launch the game.
Community Highlights
- EA_Cade11 months ago
Community Manager
