Sims4 Legacy still not working

Hi @RedSirenSong - I moved your message to the TS4 forums. 

Would you double-check to be sure you're trying to open the Legacy Edition? In Origin, right-click the game's icon, choose "Game Properties", click on the "Advanced Game Options" tab and make sure the part that says "When launching this game" says "The Sims 4 32 bit Legacy Edition". 

Let us know if this is already set to 32 bit and still is not opening. 

If you still have the problem, please reply back with a copy of your dxdiag.

How to DxDiag

To post your DxDiag:

1. Select the 'Choose file' button below the post box

2. Find the DxDiag file and select it - hit Open

3. Add text to your post and hit Submit