Forum Discussion
Hi @RedSirenSong - I moved your message to the TS4 forums.
Would you double-check to be sure you're trying to open the Legacy Edition? In Origin, right-click the game's icon, choose "Game Properties", click on the "Advanced Game Options" tab and make sure the part that says "When launching this game" says "The Sims 4 32 bit Legacy Edition".
Let us know if this is already set to 32 bit and still is not opening.
If you still have the problem, please reply back with a copy of your dxdiag.
To post your DxDiag:
1. Select the 'Choose file' button below the post box
2. Find the DxDiag file and select it - hit Open
3. Add text to your post and hit Submit
I don’t see that option on my sims 4. Is it because I run a Mac?
- crinrict5 years agoHero+@Shahari01 Yes
Please see info for mac here: https://answers.ea.com/t5/Technical-Issues-PC/Sims4-Legacy-still-not-working/m-p/8864492#M169071- 5 years ago
Hello, sorry to bug but I have a window 10 64bit, it installed sims legacy on its own. I tried to do the games properties thing but its not popping up for me. The only thing I can see is the language tab. What else can I do? I've uninstalled it and installed it back and now its saying it won't play without legacy but again I have a widows 10 64 bit so what do I do? The properties thing is not working for me and I'm on PC
- crinrict5 years agoHero+@VioletKen Are you sure the game is running the legacy edition: https://sims4.crinrict.com/eng/2019/11/sims-4-legacy-edition-2/#ref9
What's your Origin Version ?
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post