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BlackjackWidow
6 years agoHero (Retired)
Hi @RedSirenSong - I moved your message to the TS4 forums.
Would you double-check to be sure you're trying to open the Legacy Edition? In Origin, right-click the game's icon, choose "Game Properties", click on the "Advanced Game Options" tab and make sure the part that says "When launching this game" says "The Sims 4 32 bit Legacy Edition".
Let us know if this is already set to 32 bit and still is not opening.
If you still have the problem, please reply back with a copy of your dxdiag.
To post your DxDiag:
1. Select the 'Choose file' button below the post box
2. Find the DxDiag file and select it - hit Open
3. Add text to your post and hit Submit
6 years ago
@BlackjackWidow Hi, I went to do this and thought it might fix my problem but unfortunately I do not have the option to select "when launching this game" as it only has Language and Command line arguments in this window. What do I do here? I am trying to run Sims 4 on a mac
- jpkarlsen6 years agoHero (Retired)
Please read the posting just about yours to get info on Mac.
About The Sims 4 Technical Issues - PC
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