Forum Discussion

RedSirenSong's avatar
RedSirenSong
6 years ago

Sims4 Legacy still not working

switched to legacy until i upgrade, problem is still have no option to play the sims4 at all. everything is in my library but the play option is still greyed out? Ive updated repaired everything. it...
pc
VioletKen's avatar
VioletKen
6 years ago

Hello, sorry to bug but I have a window 10 64bit, it installed sims legacy on its own. I tried to do the games properties thing but its not popping up for me. The only thing I can see is the language tab. What else can I do? I've uninstalled it and installed it back and now its saying it won't play without legacy but again I have a widows 10 64 bit so what do I do? The properties thing is not working for me and I'm on PC

  • VioletKen's avatar
    VioletKen
    6 years ago

    i have this origin version 10.5.68.39605 and i have attached the dxdiag file.

      • VioletKen's avatar
        VioletKen
        6 years ago

        Honestly, this whole thing is just stupid. No ill will towards you but EA is just ridiculous. 

        What graphic card should I have? 

    • roberta591's avatar
      roberta591
      Hero (Retired)
      6 years ago

      @VioletKen   The requirements for this game is the Windows or MAC OS running on an Intel or AMD processor. The Snapdragon 8cx  is an ARM processor (Advanced Instruction Set Computer - RISC). While this processor may run x86 and x64 code, the program probably has to be compiled for an ARM processor. An even bigger issue is the Qualcomm Ardreno 680 integrated GPU may (probably) is not be supported by this game. At the very least I suspect this game would have to be run through an emulator to account for compatibility issues.

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