Sims4 Legacy still not working
switched to legacy until i upgrade, problem is still have no option to play the sims4 at all. everything is in my library but the play option is still greyed out? Ive updated repaired everything. it...
Forum Discussion
Hi @RedSirenSong - I moved your message to the TS4 forums.
Would you double-check to be sure you're trying to open the Legacy Edition? In Origin, right-click the game's icon, choose "Game Properties", click on the "Advanced Game Options" tab and make sure the part that says "When launching this game" says "The Sims 4 32 bit Legacy Edition".
Let us know if this is already set to 32 bit and still is not opening.
If you still have the problem, please reply back with a copy of your dxdiag.
To post your DxDiag:
1. Select the 'Choose file' button below the post box
2. Find the DxDiag file and select it - hit Open
3. Add text to your post and hit Submit
I do not have an option for "when launching this game." Any other suggestions? The game was just working 3 days ago.
- @Mollyylaw12 Are you on Pc or Mac ?
For PC:
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
For Mac
Could you please provide your specs as described here: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M162
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