3 years ago
Sims4 won't launch in EA app
I'm trying to get the EA app up and running so I can play Sims4 before Origin is no longer able to. I have repaired the game. I have uninstalled and reinstalled. Nothing changes. It still tries to l...
@ajagio This is a common issue with the EA App at the moment. It's usually easier to just keep using Origin. If you've uninstalled it, or the EA App uninstalled it automatically, you can download the installer from the link in this thread:
If you'd like to troubleshoot the EA App issue, try clearing its cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, please let me know whether you own any other EA games, and if so, whether they launch normally or also give you an error.
UGGHHH i am still having this issue ive tried searching that TS4_x64 and nothing. HELP!!!!!
@jazzy111713 Disable your antivirus, repair the game in the EA App, and look again for TS4_x64. If it's back, you can reenable your antivirus and set the necessary exceptions.
I can't see anywhere to repair the game in the EA app, it doesn't allow me to right click and no other options appear other than 'play' or 'manage add-ons'
Hi, thanks for the input, clearing the cache worked, game loaded straight away.
I am having the same issue. Every other game in my library works. Sims 4 won't load. It states it's preparing to launch [the ea app states it] but then nothing happens. I've tried everything from new drivers, repairing both the game and the app, clearing caches, resetting my computer to factory settings, running both the app and game in admin, running the game in compatibility mode... everything. Nothing works. I've even contacted EA support and they don't know how to help me..