Snow not appearing on the ground

@Franay  If your sims travel within Willow Creek, is there snow on the ground on any other lots, and is it on the ground when your sims return home?  Does the same problem happen in other worlds?  Please test in a new save as well, for comparison.

When my sims travel in Willow creek there is no snow on the ground at the park or on any other lots. There is also no snow on the ground when my sims return home.

I have tried in another save file but same problem happened.

I have also tried to repair the game but it also doesn't seem to be working.

I tried in Brindleton Bay but the same problem happened

@Franay  Please post a screenshot of your in-game graphics settings.  You can put the game in windowed mode, click Windows key-shift-S and drag your cursor over the section of screen you want to capture, and then open Paint and crtl-V to paste the image.

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Here is the DxDiag File and a screenshot of my Graphic Settings

It works now thank you so much. The snow looks so nice in the game.

@noodledxck  I take it you've waited long enough to confirm that you don't get any snow cover?  Does this happen in a new save as well?  Please start one for comparison; you can just let it run for a while, no need to spend much effort on it.

If the snow doesn't appear in the new save either, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Hello again! I just came back from trying it out on a new save the whole afternoon and the results were sadly the same. I tried to tweak the length of my seasons from 28 to 7 then to 14 in hopes that maybe I just bugged it out to no avail. I even tried to force a blizzard in but still no snow cover. I should say that I do have mods installed but nothing that alters weather or terrain itself so I don't know if it's because of that.

Here's the dxdiag info and some pics if you want to see what I'm experiencing. I think that was by the 4th day of winter on the new save but that's the same scenario in my current save which is at a few days til the season ends.

@noodledxck  Please make sure that Sims 4 is using your dedicated graphics card.  You can see the card it's using in the config.log, about 30 lines down; the file is in Documents\Electronic Arts\The Sims 4.  If it's using the integrated AMD chip, let me know.

Just for good housekeeping, please also run a couple of basic checks on your Windows system files—the dxdiag lists a few errors of a basic Windows process.

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
• Post the message you receive here

Finally, let me know whether you're playing through Origin or Steam.