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madalaineporter's avatar
4 years ago
Solved

Sound is low at 100% volume

I am having issues with my sound in the Sims 4. All of a sudden, my sound is super low even when I turn it all the way up. The sound works fine for everything else and I've checked to see if the speaker drivers are updated. I've removed CC, it does the same thing. Repairing the game didn't help. Please someone tell me how to fix it! 

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  • @madalaineporter  What sound settings do you have in-game?  Do you get the same effect if you use a different sound output device, e.g. built-in speakers vs. headphones or earbuds?

  • It does it whether I have headphones in or just use my laptop speakers. I have my sound settings all all the way up. 

  • Psychotps's avatar
    Psychotps
    Seasoned Ace
    4 years ago
    @madalaineporter Windows has a separate volume control for every application, as well as a master volume control. Have you checked them all?

    Find the little speaker icon near the clock on the bottom-right of your desktop. Right-click on it and select "Open Volume Mixer"
  • When I do that it shows speakers, system sounds, and Microsoft edge. Speakers is all the way up, system sounds is pretty low, and Microsoft edge is at 50%

  • I also checked turning up system sounds all the way and that didn't fix the issue. 

  • That fixed it!! Thank you so much! I had no idea there would be a separate sound setting for Sims 4 when it was running. Somehow that was turned all the way down. Thanks again!!

  • Psychotps's avatar
    Psychotps
    Seasoned Ace
    4 years ago
    @madalaineporter Awesome!

    It's just a quirk with how Windows works. It's a little odd but I like it that way. You can configure each application to have its own volume.
  • Adjusting sound settings, volume mix, outputs, nothing works and this is a comparative observation, as my other games sound fine. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi all,

    This thread is a bit older now, so I've locked it to prevent necro-posting.

    If you're needing further help on this topic, please feel free to create a new thread instead and we'd be happy to take a look with you 🙂 

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