Steam Product Code For Origin

i just sent Steam a refund request. I can't get this to work and this shouldn't be all this hard for the game to work and  I'm tried of Origin vs. Steam fight and ill just get a refund and when Sims gets released on sale on Humble Bundle or Origin ill rebuy it and just deal with it then. I'm not spending $40 on it on origin when steam as it for $20 but sadly for whatever reason mine not working when using steam and Steam just can't give me a code and be done with it.  

Thank you to all for the help and sadly this issue isn't and I don't think it will ever be. But thank you to the ones that help and tried. I deeply appreciate it.