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eliasimple's avatar
eliasimple
5 years ago
Solved

Steam stopped counting hours of game, playing status and Steam in-game tab

I have The Sims 4 on Steam, linked on Origin, and I've been playing since november 2020 and it was all fine. But since this week, the Steam stopped counting my time of playing and stopped showing tha...
pc
  • eliasimple's avatar
    eliasimple
    5 years ago

    And I think I just found where the problem was, and I am feel kinda embarresed lol

    When I was testing all that time, I was impatient and was closing the game trough the task manager, I wasn't closing in game options. I just tested it, restarted the programs, opened the game, it worked, closed the game in the options, opened the game again and it was all right. Also tried a few more times to be sure and it's working the way it should be.

    I am also afraid for this going to be a problem again, but I'm almost sure that's it.

    Thank you very much for your attention and help, and I am also sorry for wasting your time with such a silly solve lmao

eliasimple's avatar
eliasimple
5 years ago

Ok so I just opened the game from desktop with Origin and Steam closed, and with the settings of game mode and game bar turned off, and it worked, and I again thought that this was finally solved, but when I restarted the game for testing, and the overlay stopped working again.

I think the theory that an Origin or Steam program that's not quitting is really possible. Also I did this method again, closed both programs and initiated the game from desktop and it worked. So yeah, apparently I need to do this if I want that to work.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@eliasimple  Try disabling the Origin Client and Web Helper Services.  You can find them in the Task Manager's background processes list.  They'll reopen, or at least the Client Service will, when you open Origin again.  The more permanent fix is to disable them in msconfig, but see whether they're the problem first.

Edit:  I just saw your edit, and you don't have to apologize for wasting my time.  It's useful information to have, because you're definitely not the only person who's done this or will in the future.

  • eliasimple's avatar
    eliasimple
    5 years ago

    Oh okay! Thank you for your help, you did a really good job! I'm glad that my topic may be useful in the future 🙂

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