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ambulancessing's avatar
ambulancessing
7 years ago
Solved

StrangerVille world not showing up

I’ve installed StrangerVille into my game today, but when I try to visit the world it just freezes into a white screen. When the pack came out, the icon was a picture of a llama? And when I first opened my game after installing it, it gave me the ‘Welcome’ post but it was all white? Like no pictures, no writing, nothing. Also, for the StrangerVille aspiration, the icon it’s under doesn’t have a name either. I’m not sure what’s wrong, but as I write this I’m repairing my game.

pc
  • ambulancessing's avatar
    ambulancessing
    7 years ago

    I bought it on Origin (where my game is) and I re-opened my game multiple times until I ‘Repaired’ it and it works smoothly now 🙂 thanks for the help though! I really appreciate that you took time outback of your day to help fix my problem ;3;

2 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago
    @ambulancessing
    Where did you buy this pack?
    For now, try to do the factory reset of the game.
    Go to Documents/ElectronicArts - inside will be The Sims4 folder
    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7, Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder
    Step 9. Copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method
    If you do not have mods or CC, skip this step.
    Step. 10. If all is OK - delete The Sims4 old folder. Now you will have only one game folder working properly.

    I don't work for EA
  • ambulancessing's avatar
    ambulancessing
    7 years ago

    I bought it on Origin (where my game is) and I re-opened my game multiple times until I ‘Repaired’ it and it works smoothly now 🙂 thanks for the help though! I really appreciate that you took time outback of your day to help fix my problem ;3;

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