Forum Discussion

MinkieMagic's avatar
5 years ago

stuck on saving screen

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.69.59.1020
What expansions, game packs, and stuff packs do you have installed? The Sims 4: Get to Work The Sims 4: Get Together The Sims 4: City Living The Sims 4: Cats & Dogs The Sims 4: Seasons The Sims 4: Get Famous The Sims 4: Island Living The Sims 4: Discover University The Sims 4: Snowy Escape The Sims 4: Outdoor Retreat The Sims 4: Spa Day The Sims 4: Dine Out The Sims 4: Vampires The Sims 4: Parenthood The Sims 4: Jungle Adventure The Sims 4: StrangerVille The Sims 4: Realm of Magic The Sims 4: Luxury Party Stuff The Sims 4: Perfect Patio Stuff The Sims 4: Cool Kitchen Stuff The Sims 4: Romantic Garden Stuff The Sims 4: Kids Room Stuff The Sims 4: Backyard Stuff The Sims 4: Vintage Glamour Stuff The Sims 4: Toddler Stuff The Sims 4: Laundry Day Stuff The Sims 4: My First Pet Stuff The Sims 4: Moschino Stuff The Sims 4: Tiny Living Stuff
Steps: How can we find the bug ourselves? When you try to save the game
What happens when the bug occurs? The game gets stuck on the saving screen (but doesn't save)
What do you expect to see? I expect to see the save screen to be there for less than a minute
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I installed Snowy escape and then every time I went to save the bug happened

Don't have any, Sorry

5 Replies

  • I never had this problem after snowy escape, but this started happening to me after the paranormal stuff pack came out (I do not have this pack). It has occurred multiple times - both when clicking Save as well as Save & Exit. The Save spinning wheel pops up and keeps going forever. If I go to my desktop to try to exit the program, 'x'-ing out doesn't work - I have to force quit in Task Manager. Please help - I would like to save my game and keep progressing.

  • I have not done anything different and game gets stuck spinning when I try to save…. So annoying!!!! This needs to be fixed

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Jenmarieaz  If you use "save as" instead of save, do you see the same issue?  How about if you start a new save and try to save your progress?

    Please also let me know whether you use OneDrive (Windows) or iCloud (macOS), and if so, whether cloud storage is currently full or close to it.

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