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shanaconda16's avatar
shanaconda16
Seasoned Rookie
2 years ago
Solved

Sudden severe lag

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.101.290.1030 What ...
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @shanaconda16  There's a reason that the "have you tried turning it off and on again?" cliche exists: restarting a computer is absolutely a valid troubleshooting step all by itself.  So perhaps that was all you needed to do here.

    However, your dxdiag does list a number of failed Windows updates and a couple of serious crashes of the graphics driver, or one of them anyway.  The failed updates could have caused the lag and could be resolved now; it's less likely the driver issue would disappear with a restart, but an update could fix it.  If you do have any more issues with Sims 4, please let me know, and we can address those problems.