shanaconda16
2 years agoSeasoned Rookie
Sudden severe lag
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.101.290.1030 What ...
- 2 years ago
@shanaconda16 There's a reason that the "have you tried turning it off and on again?" cliche exists: restarting a computer is absolutely a valid troubleshooting step all by itself. So perhaps that was all you needed to do here.
However, your dxdiag does list a number of failed Windows updates and a couple of serious crashes of the graphics driver, or one of them anyway. The failed updates could have caused the lag and could be resolved now; it's less likely the driver issue would disappear with a restart, but an update could fix it. If you do have any more issues with Sims 4, please let me know, and we can address those problems.